Will you give my details to other people?
In order for a complaint about one of our branches to be investigated fully, we will need to share your details and the complaint itself with the branch concerned. If it is essential that we do not share it with the branch, please tell us this in your complaint.
We have comprehensive data protection policies. Any personal information you provide when complaining to us will not be given to any other organisation. We will take all reasonable steps to ensure your data is kept secure and to respect your information privacy. The Society uses up-to-date security technology and procedures.