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Coronavirus update

We're currently experiencing a shortage of staff due to coronavirus, so we can only respond to emergencies. If you need to contact us about a genuine emergency, please don't hesitate to contact us.

We apologise if anyone calling our National Call Centre (NCC) may be kept waiting a little longer than usual. We're also unable to accept any anonymous incidents through our NCC at this time.

We're regularly updating our coronavirus hub page for information, if you're after general advice please take a look at our animal advice and welfare section.

Our online virtual assistant

Our virtual assistant is online 24 hours a day to help you find the information and advice you're looking for. 

Ask for information and advice about general pet care, animal welfare law, animal rehoming and vet care. You can also find details of local vets, council and police services in your area.

Ask us a question.

You asked us...

Below you'll find the answers to some of our commonly asked questions. If you're concerned about the welfare of an animal find out more about how to report an animal in distress.

Still need to ask us a question?

If you've been unable to find the answer to your question here, don't worry we're here to help.

Simply complete our online enquiry form and we'll get back to you as soon as we can.

Alternatively you can write to us at:

RSPCA Advice Team, Wilberforce Way, Southwater, Horsham, West Sussex, RH13 9RS

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