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Accessibility statement

We want as many people as possible to access our website and other digital services. It is vital to the RSPCA that everyone can get involved.

Web accessibility conformance

The RSPCA is committed to ensuring that it meets its moral and legal obligations under the Equality Act 2010 in providing services which are accessible and inclusive to the populations of England and Wales. We achieve this by following the WCAG 2.1 Level A and AA guidelines.

Testing and development

To meet WCAG 2.1 we have introduced manual audits using the WCAG-EM format and automated testing checkpoints to ensure a charity-wide responsibility for accessibility improvements. 

We recognise the limitations of WCAG and aim to expand our knowledge and testing to include a wider range of users in further. This will include the formation of a diverse user-testing group.

Accessibility issues

While we are working hard to improve accessibility across our digital services we recognise that there are several outstanding issues which differ across services. If you experience any accessibility issues then please contact us.

External links

RSCPA is not responsible for the content of external websites, nor any accessibility issues that may be present on those websites.

Third-party functionality and services

In some places on our website, we depend on third parties to deliver functionality and services that we cannot perform ourselves. Wherever possible we work with third parties to ensure that the service they provide achieves conformance with WCAG 2.1 Level AA.

We cannot guarantee that all our third-party applications and services will always remain accessible and usable due to various updates made by third-party suppliers.

PDF documents

Current PDF documents may present accessibility challenges to users of assistive technology. Please contact us for alternative versions.

Beyond digital

The RSPCA recognises that to be more accessible and inclusive, we must look beyond digital accessibility. To begin with we have worked hard to center accessibility considerations around the RSPCA brand, establishing a foundation for accessibility across the charity.