What information do I need to provide?

What information do I need to provide?

To ensure that your complaint can be dealt with quickly and efficiently please provide the following Information:

  • Full name

  • Postal address

  • Email address

  • A summary of the complaint, including relevant dates.

Although there is a character limit on our website's complaints form, once we have replied to you acknowledging your complaint you will then be able to write back providing us with further information if necessary and attaching supporting documents/photos.

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