Ask us

Thank you for calling our 24-hour cruelty line

Unfortunately we're currently overwhelmed with emergency phone calls.

Reception at RSPCA Harmsworth Animal Hospital © Joe Murphy/RSPCA photolibrary

Our focus is to ensure we have enough people available on the phone to deal with emergency issues. By focusing on these we can deliver the best animal welfare protection possible.

Ask our online virtual assistant your question

Although our virtual assistant isn't a real person she will quickly be able to answer your query and give you any additional information.

Ask our virtual assistant a question.

As well as answering questions, our virtual assistant can also find your nearest vet, council, police and fire and rescue station. These are third parties that we often need to refer members of the public to.

If your query appears to be related to an animal in urgent need, please continue to hold to speak to an operator.