We're currently experiencing a shortage of staff due to the coronavirus situation.
Please note that as a result it may take longer than usual to answer your query.
We're regularly updating our coronavirus hub page for information
If you can't find the information you're looking for on our website, submit an online enquiry. We'll aim to answer your query within 10-15 working days.
If you need an answer sooner, you may be able to find the answer through our advice and welfare pages
If you'd still like to submit a query online select a category below and we'll ensure we pass your question on to the relevant team.
Instant answers to commonly asked questions and how to contact us with an enquiry.
Find out how to report cruelty or an animal in distress.
If you're not happy about an area of our work, or a service we offer, then please let us know.