Our organisational policies

As a charity, we’re committed to operating with integrity, accountability, and transparency. Our RSPCA organisational policies set out the standards that guide our work, how we protect the animals and people we support, and ensure we meet the expectations of the Charity Commission and, of course, you.

Explore our policies

Three policy principles

Each policy reflects our dedication to:

Transparency: We clearly express how we operate and make decisions.

Good Governance: We ensure our organisation is ethical, responsible, and well-managed.

Trust: We maintain the confidence of our members, supporters, partners, and regulators.

Together, they outline how we safeguard individuals, manage risks, uphold ethical standards, and deliver our charitable purpose responsibly.

Our key policies and statements

Annual report

A summary of our performance, impact, finances, and governance over the past year. See how your support helped us change animals' lives.

Equal opportunities

Our promise to provide fair and inclusive treatment for all, ensuring equality in recruitment, volunteering, and service delivery.

Make a complaint

Find our charity complaints policy and process to share your feedback. We’re committed to listening to and learning from complaints.

Modern slavery and human trafficking statement

Our commitment to identifying, preventing, and addressing modern slavery within our organisation and supply chains.

Make a fundraising complaint

Find our best practice guidelines, ensuring all fundraising activity is legal, transparent and ethical, and how to make a complaint.

Safeguarding policy statement

How we protect children, young people, and adults at risk from harm or abuse in all areas of our work.

Privacy notice

Details on how we collect, store, and protect personal information, and the rights of individuals whose data we hold.