Contact us

Make an enquiry

To ask us a question please use our online enquiry service My RSPCA.

Reporting animals in distress

You can use My RSPCA to report a mistreated, neglected, injured or distressed animal, or you can call our 24-hour cruelty line on 0300 1234 999.

We campaign for changes to the law and provide education and advice to pet owners. Some situations that may appear distressing are not against the law. In their daily work our inspectors have to prioritise cases where the law is actually being broken.

Read our checklist to help you identify the information we may ask for when you contact us.
 

Veterinary advice

If you have particular queries relating to your pet's health or behaviour, it is very important that you seek the advice of a veterinary surgeon. If you are not already registered with a veterinary practice you can visit our find a vet page or read our veterinary FAQ - worried about a sick pet.

Please read our:
Companion animals disclaimer [PDF 21KB]
 

Donation line: 0300 123 0346

To make a donation or amend an existing one.

Your local RSPCA

Use our In your area search to find your local RSPCA.

Help and advice

Visit our help and advice section which contains seasonal information and links through to our FAQS.  You can also ring 0300 1234 999 for advice and information. The standard of care we recommend for animals is higher than the standard required by law. Some situations that may appear distressing are not actually against the law and in their daily work our inspectors have to prioritise cases where the law is being broken. 

Email us

If you have been unable to find the information you need on our website, send us a web enquiry e-mail via our online My RSPCA facility.

Write to us

RSPCA Advice Team
Wilberforce Way
Southwater
Horsham
West Sussex
RH13 9RS