Frequently asked questions

If you often find bats in your house, especially baby bats, then it may indicate that you have them roosting in your roof.  It is important to know whether a bat is an adult or juvenile, so that we can give you the correct advice.  Please read the information on the Bat Conservation Trust website to find out more.

If you have been moving items around in the loft space, and then notice that bats start coming into the house, it might be that you have unintentionally blocked a hole that the bats use to exit from the roof. This may result instead in the bats finding their way into your house to look for an alternative way out. You should go back to the loft and move anything that is potentially blocking an exit (for example, anything that is against outside walls) and then contact your local statutory nature conservation organisation to ask for a roost visit.  Depending on your location, this may be Natural England, Countryside Council for Wales or Scottish Natural Heritage. 

Within opening hours, bat enquiries can be referred to Bat Conservation Trust (BCT) at:

5th Floor
Quadrant House
250 Kennington Lane
London
SE11 5RD

Their helpline number is 0845 1300 228. (Opening hours: from October-April (non-peak season): Monday-Friday: 9am-5.30pm. From May-September (peak season) Monday-Friday: 9am-5.30pm plus the 'Out of Hours' helpline is also available in the evenings and on weekends. Note: the out of hours helpline is run by volunteers and is for emergency calls only.) Alternatively, email: enquiries@bats.org.uk

Caution:- Handling of any animal either domestic, wild, dead or alive may be potentially hazardous. Obvious dangers include bites, scratches and general hygiene issues. Always wear protective gloves if handling bats.  Common sense should be applied in all instances and, if unsure, seek additional advice or assistance. Personal hygiene should be taken into consideration after handling any animal, whether it’s domestic, wild, dead or alive.