All pets need to be registered with a veterinary practice, where you can take your animal for routine health care and advice, as well as any emergency treatment.
Vet Help Direct is an online guide to help you to decide how quickly you should contact your vet.
Find a vet
All veterinary surgeons must be registered by the Royal College of Veterinary Surgeons (RCVS).
Find an RCVS accredited veterinary practice - visit : findavet.rcvs.org.uk/home/
Call a vet
Vetfone is a 24-hour service, which works like an NHS Direct for pets, and anyone can call. It is staffed exclusively by UK-qualified veterinary nurses with years of experience.
You can pay upfront or have the call charged to your bill, and the cost is typically less than an initial consultation.
Call using the following numbers and a donation will be made to the RSPCA.
- Call 01728 727 673 to pay a fixed fee of £12.50.
This is fixed regardless of when the call is made and its duration. We will receive £1 for each call made to this number.
- Or call 09065 00 55 00 to pay £1.50 per minute.
An average call is about £6-10, and we will receive a proportion.
Visit www.vetfone.co.uk for more information.
If an animal you own or are responsible for is suffering or in pain, you are required under the Animal Welfare Act to take them to a vet.
Visit our pet pages for more information and to find out how to provide for your pet under the five welfare needs.