Advice and welfare

Services affected by coronavirus

Our inspectors are continuing to respond to emergency and high priority incidents to ensure we reach those animals most in need.

In line with Government advice on the relaxation of Covid restrictions, we'll soon be able to attend some lower priority incidents to reach more animals in need. Our wildlife casualty volunteers are continuing to provide vital animal rescue work and will continue to operate across England and Wales.

We're unable to accept anonymous reports and please note that waiting times may be longer than usual. If you're attempting to report cruelty, please call our cruelty line on 0300 1234 999.

Advice you can trust

We've been around for nearly two hundred years. Our advice is based on evidence, provided by scientific research, and a wealth of practical hands-on experience. You can be sure that our advice is of the highest standard - giving you peace of mind.

Our most common topics for advice are shown below. You can select each topic for further information and advice on what to do or who to contact.

Concerned about an animal?

If you're worried about the welfare of an animal and can't find the answers you're looking for here, use our online enquiry service.

Looking for animal care hints and tips?

Take a look around at our advice and welfare pages for up-to-date guidance on caring for pets, farm animals and wildlife. Understand the key welfare issues faced by many animals today and discover what you can do to help.

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