OPENING TIMES

Our reception is open from 11am - 3pm (CLOSED WEDNESDAYS)

Our phone lines are open  11am - 3pm Tel: 0300 123 0744

Our emails are checked throughout every day, so please do feel free to contact us newport@rspca.org.uk

Please note we are closed on Wednesdays but emails will still be checked and replied to where possible. 

VIEWING OF ANIMALS

The animals at the centre have been brought in via our Inspectorate from cruelty and neglect backgrounds. We currently rehabilitate and rehome cats and dogs. The demand for spaces for the animals they bring to us is ever increasing and therefore we are unable to accept unwanted pets or stray animals from members of the public. 

With this is mind, for improved animal welfare, visitors are no longer able to walk freely around the centre.

Appointments are made to visit the Centre and meet the animals as part of the adoption application process. 

All animals available for rehoming are advertised on the RSPCA 'Find a pet' website. 

ADOPTION PROCESS

If you are interested in adopting an animal, please go to the Find-a-pet section on the homepage of the RSPCA website. All the animals currently available for rehoming will be advertised here, along with photos, and a description of the animals personality and their ideal home match. 

Once you find an animal that you feel is suitable, please complete the online application form - the link will be visible in the animals profile at the end of the description. Click this link which will bring up the Google form for you to complete online and submit. Once submitted, your form  will come straight to our inbox and we are notified immediately.

Each application is checked and on a timestamp basis. This means where there are several applications for the same animal, we will review the applications in time/date order. We will then select the most suitable applicant for the animal.

If you are a match for each other, we will then give you a telephone call to discuss the animal in more detail and answer any questions you may have in regards to the adoption process and the animals behavioural/medical needs (if any). If you wish to proceed, an appointment will be made to conduct a virtual home visit of your home via Google Meet. Where a virtual meet is not possible, we will request photos of your home (both inside and outside). This part of the appointment allows us to discuss together how best to prepare welcoming an animal into your home. 

Following this successful stage, a further appointment will be made for you to visit the centre to meet the animal you have applied to adopt. The number of visits required before adoption can vary to a minimum of one to as many as is needed for you and your potential new pet to make a comfortable bond. 

Proof of ID is also an essential part of the adoption process. This can be a photographic driving licence, passport, or utility bill. This proof of ID confirms your name and address that matches your original application form. As well as, proof of age. Any adopter must be 18 years or over. 

Once both you and the centre team are happy following the meets we will arrange a adoption date to complete the process. This is the most rewarding part of our work and we thank you very much for adopting. 

We look forward to seeing an application from you very soon.