Coronavirus Update 17/09/20
With the relaxation of lockdown measures we have been able to resume more normal rehoming activities with COVID-secure measures in place. Please initially complete an online Adoption Application form on our website to register your interest in providing a home for one or more of our animals.
All visits to our rehoming facility are strictly by appointment only. When booking an appointment visitors will be asked to complete a phone questionnaire regarding COVID in relation to recent travel, existing symptoms etc.
Visitors are asked to bring and wear their own masks, and use the hand sanitiser provided on site.
Home visits are not currently being carried out but adoption applicants will be asked to provide a virtual tour of their home and where relevant we will be carrying out an online location assessment and seeking vet references.
HILLINGDON CLINIC STATUS
Our Hillingdon Clinic is open 9am to 1pm and 2pm to 5pm Monday to Thursday. For general enquiries call 01895 231435 or for appointments call 01895 270926.
Visits are by appointment only and due to the Putney closure are at a premium so priority will be given to genuine hardship cases. If you are unable to attend an appointment, please call to cancel asap so we can ensure the time can be reallocated to other animals in urgent need of our help.
To comply with social distancing guidelines, only one person per pet is allowed into the reception area at a time. Please wait in car or outside until the previous client leaves the building. When entering the Clinic please use the hand sanitiser on the table, and ensure you are wearing a mask. Card payments are preferred. We are currently taking donations.
CHARITY SHOPS STATUS
Our charity shops at Hillingdon and Denham are now both open and operating with reduced hours. Hillingdon Monday to Saturday 10 - 4 and Denham Thursday, Friday and Saturday 10 – 4. Both shops are operating an appointment system for accepting donations, as these have to be stored for a minimum of 48 hours before processing. Please contact the relevant shop (Denham 01895 835644 or Hillingdon 01895 272279) to book and help us by not leaving donations outside when we are closed. Cippenham will be opening shortly once all safety measures are in place.
This continues to be an incredibly difficult time for us all and we appreciate your ongoing support.