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Contacting us

If you need to report cruelty or an animal in distress call us on 0300 1234 999. Please see our Reporting cruelty page for more information.

Contact details for all other enquiries can be found below. Please note that our establishment may be operated largely by volunteers and whilst we will attempt to come back to you as quickly as possible there may be some delay.

Our services

  • Adopt an animal
  • Pet merchandise

General contact details

Upper Colwyn Bay
LL28 5EJ


Our site is currently closed to visitors. Animals that are available for adoption can be viewed on the 'Find a pet' section of our website. You will find our current rehoming process via We prioritise animals we have rescued from cruelty and neglect, and are unable to accept unwanted pets.

0300 123 0745
Email us at

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