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Contacting us

If you need to report cruelty or an animal in distress call us on 0300 1234 999. Please see our Reporting cruelty page for more information.

Contact details for all other enquiries can be found below. Please note that our establishment may be operated largely by volunteers and whilst we will attempt to come back to you as quickly as possible there may be some delay.

Our services

  • Adopt an animal
  • Pet merchandise

General contact details

West Hatch


We prioritise animals we have rescued from cruelty and neglect, which means we cannot take in unwanted pets.

Not available
Email us at

OUR NATIONAL CRUELTY LINE IS STILL OPERATING: 0300 1234 999. If you have a badly injured stray or wild animal please call your local vet for advice. Please do not attend a vet practice without calling first. To contact the Animal Centre please email & to contact the Wildlife Centre please email Please be aware we are working on reduced staff numbers and will endeavour to reply as soon as we can. Our phone lines are not being answered at present. Although our centre remains closed to the public, we are now able to rehome animals again and have made some temporary changes to the way we do things. Please visit the RSPCA website for more information.

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