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Contacting us

If you need to report cruelty or an animal in distress call us on 0300 1234 999. Please see our Reporting cruelty page for more information.

Contact details for all other enquiries can be found below. Please note that our establishment may be operated largely by volunteers and whilst we will attempt to come back to you as quickly as possible there may be some delay.

Our services

  • Adopt an animal
  • Microchipping
  • Pet merchandise
  • Pet welfare advice

General contact details

Hartridge Farm Road
NP18 2LL


Phone line open daily 11.30am - 4.00pm (Closed Thursday) All visitors by appointment only. We prioritise animals we have rescued from cruelty and neglect, which means we cannot take in unwanted pets.

0300 123 0744
Email us at

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