Privacy Policy

The Branch is committed to ensuring personal data is dealt with in line with the General Data Protection RegulationsWe will never sell, rent or swap your information to 3rd parties

We will not share your information without your permission unless required to do so by law

You have a right to query the information we hold. If you wish to exercise this right please contact the branch by email on admin@rspca-whs.org.uk

 How we collect information

• The information we hold on you will only have been given to us by you and will be used for our work in line with the legitimate interest basis of GDPR.

 How we use this information

• For legitimate business of the Branch
• Where the Branch has a legal obligation to disclose the information

 Types of personal information we hold which you have provided include:

• Name, address, telephone number, mobile phone number, email address
• The name and type of animal only where this is necessary
• Bank details are only used to comply with your instructions for setting up donations and are destroyed as soon as the process is operating

 Using your personal information

• For the purposes of our legitimate business to enable us to carry out our charitable activities
• With your consent to notify you of fundraising activities and branch activities and to comply with any legal requirements.

 How long we will keep your information

• We will delete your information if you have not been in contact for 12 months
• We will follow RSPCA national guidelines retention policy
• Where there are legal requirements (eg accounting) we will comply with the legal requirements

 How we protect your information

• Our electronic information is password protected
• Paper storage is kept under lock and key
• We will delete material which is no longer needed for our legitimate business

 You have the right to:-

• Change your mind
• Ask us to stop using your information for any aspect of our legitimate business
• Ask to see it, for us to delete it, part of it, correct it or restrict it

 How to complain

You can complain In the first instance by contacting admin@rspca-whs.org.uk

You can complain to the Information Commissioners Office if you think that there is a problem in how we have handled your information.