What information do I need to provide?
To ensure that your complaint can be dealt with quickly and efficiently you should provide the following Information:
- Full name
- Postal address
- Email address
- Telephone number
- Any contact details that are different from the above
- Full details of the complaint including relevant dates
- Whether you have a relationship with us, e.g. as a volunteer, supporter, former member of staff
- If you have any evidence available to support your complaint, e.g. photos, letters, emails, names of witnesses, vet’s bill, inspector’s form or other paperwork.