This privacy statement covers all website activity related to the Royal Society for the Prevention of Cruelty to Animals (RSPCA) (Charity number 219099).


This includes our charitable trading company - RSPCA Trading Ltd (registered company 1072608) a wholly owned subsidiary of the RSPCA which trades only to raise funds for its parent company – the RSPCA.

 

This privacy statement is applicable to our main website address: www.rspca.org.uk and our associated websites as listed (this list is updated as necessary):
 


Information you provide on any of the above web pages, or as part of the services offered and accepted, is deemed to have been provided to the RSPCA.


This privacy policy is also applicable to our associated company Freedom Food Ltd (registered charity number 1059879) and its web pages at www.rspca.org.uk/freedomfood and www.simplyask.org.uk.


Where links are provided in any of the listed websites to any other websites, those other websites are not covered by this statement, this includes links to our branches, which are each separately registered charities and data controllers.


We will take all reasonable steps to ensure that your data is kept secure and to respect the information privacy of all visitors to its website. Our website, and its agents, use up-to-date security technology features and procedures.


Data collection

Our website collects personal information from visitors to the site only with the permission of the individual.


Where appropriate, information is provided to explain the reason for collecting this data and outlining any other uses which we would like to make of this data.


We will provide an opportunity to opt out of any further uses of this information and an explanation of what these uses will be, where relevant.


Our intention is that all data collection is open and obvious to the site visitor.


In order to receive a response via this website, or to express an interest in receiving information from us via this website, site visitors are asked to register with us online, by submitting data about themselves. Certain data is mandatory (e.g. name) and certain data is optional (e.g. telephone number).


Children's data

We have special services that we offer to under 18s, so where appropriate we ask for your age.


Data on minors is never disclosed to third parties and we do not send direct marketing fundraising literature to under 18s.


We recommend that under 13s obtain the permission of a parent or guardian before sending us their information via this website.

 

Online donations

In order to make an online donation by credit card or direct debit, the site visitor will be directed to a microsite hosted by the RSPCA's agent, Valldata.


As the microsite is operated on behalf of and under contract to the RSPCA, this site is similar in appearance to the main RSPCA website.


Where necessary further information about the collection of the data and any further uses to be made of the data will be provided on this microsite.


The site uses encryption and other security features.

 

Data protection

We have comprehensive data protection policies. You have a right to know about the personal data we hold about you. You have a right to object to the receipt of direct marketing or campaign information sent to you by us.


Please address all enquiries about our data protection procedures to: The Data Protection Compliance Officer at RSPCA, Wilberforce Way, Southwater, Horsham, West Sussex RH13 9RS.


Freedom of Information Act 2000

We do not believe that we have any formal obligation under the Act as we're not a designated public authority. However, we fully support the principle of openness and will endeavour to supply information to enquirers whenever possible.


As a charity relying entirely on voluntary donations, we will have to take into account the purpose of any request for information and the costs involved in providing it for the enquirer.


Cookie policy

Our policy on the use of cookies takes into account the fact they do not save or store any personal information as such. Currently we use cookies to facilitate and enhance the user experience on our site and to collect information that gives us a better understanding of the impact of our animal welfare and fundraising campaigns. We aim to give you the opportunity to assess and control cookie use where possible. Our use of cookies as a charity is an evolving process and one we are monitoring and reviewing. For more information see our privacy and cookies pages.