Frequently asked questions
You can find answers to our most frequently asked questions by searching on a keyword or category on the right.
Alternatively, why not ask our virtual assistant Annie.
Taking sick pets to a vet
If your pet is ill or you are responsible for someone else’s ill pet, you are required under the Animal Welfare Act 2006 to take it to a vet. It is a criminal offence to knowingly deny an animal veterinary treatment and to cause the animal unnecessary suffering and/or pain as a result. Read our information about how to find a vet.
If you are concerned about the cost of veterinary treatment, read our FAQ Concern about vet bills.
The RSPCA believes that pet health insurance is an essential part of responsible pet ownership. For a few pounds a month you can take out a pet insurance policy to cover unexpected vets’ bills and safeguard your pet's health.
If you are not sure whether your pet is sick and can’t speak to your own vet, you could contact Vetfone. This is a service similar to NHS Direct, and can be contacted if you are concerned about your pet's health.
Animals show pain or suffering in different ways. Read more information about the health and welfare needs of dogs, cats, rabbits and horses and ponies.
See a list of our FAQs.


