Volunteer Receptionist
To help on reception in the animal centre.
Location
71-75 Barrack Street, Norwich. NR3 1WJ.
Key activities
To assist with enquiries via the telephone and face-to-face.
To complete administrative work including paperwork, filing, photocopying, faxing etc.
To work on computers, handle money and operate a simple till.
Times & preferred duration of commitment
Approx 10.30am - 4.30pm any day except Mondays when centre is closed to public.
Experience / skills / knowledge / personal qualities required
Confidence and the ability to keep calm under pressure.
To be able to deal with various situations and customer types, from adopters to distressed owners.
To be sympathetic to the public when dealing with them.
To be able to handle money and operate a simple till.
To be able to work on computers comfortably.
To be aware of the role and the work carried out by the RSPCA.
Training provided
All necessary training will be provided.
Ref. no
E070
For further information contact:
Reception on 01603 766001 Tue - Sun 11am - 4pm for volunteer application pack or call in to get one; 71-75 Barrack street, Norwich, NR3 1WJ.
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