Got a question?
Find answers to MORE TH>N Pet Insurance’s most frequently asked questions here.
Q. How long will you cover my pet for?
A. MORE TH>N offers a range of products to suit your needs and budget. Our Premier cover covers your pet for up to £12,000 vet fees per year, providing we offer you cover and you renew your policy. For more information on Accident Only, Basic and Classic Pet Insurance, go to our policy comparison page.
Q. Is there a discount if my pet has been microchipped?
A. We believe that microchipping is a responsible part of owning a pet and we do take this into account when working out how much you'll pay for your premium.
Q. Is my pet’s dental treatment covered?
A. Premier Pet Insurance covers dental care up to £2,000 as standard. Your pet will have to have their teeth checked in the 12 months before the condition that you are claiming for started and had any recommended treatment carried out.
For our other cover options please go to our go to our policy comparison page.
Q. Do I have to keep my pet vaccinated?
A. You must have your pet vaccinated, as stated in the policy wording. If your pet is not vaccinated, we will not pay any claims that result from any illnesses that the pet should have been vaccinated against.
Q. Am I covered for the cost of my vet bills?
A. MORE TH>N offers four types of pet insurance for your pet, all of which give cover for veterinary fees, ranging from accidents to illness cover. For more information go to our policy comparison page.
Q. Are there any breeds of dog that you do not insure?
A. We do not insure the following dogs (whether pedigree, cross-breed or mixed breed):
The ‘types’ of dogs that should be registered under the Dangerous Dogs Act 1991 and the Dangerous Dogs (Northern Ireland) Order 1991 or any subsequent amendments:
- Pit Bull Terrier
- Japanese Tosa
- Dogo Argentino
- Fila Braziliero
We do not cover:
- American bulldog
- Wolf or wolf hybrid
- Fighting dogs
- Guard or security dogs
- Dogs used for racing
- Dogs used in connection with any profession, occupation or business
- Dogs used for breeding
Please note that there may be other breeds that we do not insure that are not listed here. If you are trying to get a quote and the breed is not listed, please call a MORE TH>N customer manager on 0800 316 8054 and we can see if we can provide you with a quotation.
Q. Do you provide discounts for more than one pet?
A. Yes, by insuring more than one pet with MORE TH>N you'll receive a 20 per cent multi pet discount.
Q. Does any money go back to the charity?
A. Yes. For each policy sold, £20 will be donated to the RSPCA's care for unwanted and neglected animals in England and Wales. For each Accident Only policy sold, £10 will be donated to the RSPCA*.